SysCARE^TM

Support contracts covering servers or complete networks assure our clients of fast response by a technician knowledgeable about both the hardware and software at that location. This quick, informed response assures our clients of maximum uptime of their mission critical systems.

In addition, SysCARE^TM customers receive:

• Zero to four hour response time
• Priority Scheduling
• Automatic call escalation
• Unlimited free phone support for system administration Issues
• Reduced labor rates for other phone or on-site issues
• A free web page for their company
• Lifetime depot labor warranty for systems purchased from Venmar Systems
• Access to a dedicated SysCARE^TM Web Site with features such as emergency paging service and support.

Note: All systems sold by Venmar are eligible for SysCARE^TM support.  Systems purchased from other vendors may be eligible after inspection.   

"Zero Administration" Option

No need to hire additional IS staff to administer your new server.  Let Venmar Systems take care of all administration issues for you!

"Automatic Problem Reporting" Option

Our SysCARE^TM customers can also choose to enroll in our "Automatic Problem Reporting" service.

With this service, your server can be set to automatically page one of our technicians when something goes wrong, or is about to go wrong.

We can be on the modem or in your office fixing a problem before you even know you had a problem!