Vertical Wave^TM

The most advanced phone system available today.

Vertical's Wave Phone System is the feature-rich, integrated phone system that combines the power of your desktop computer with the most advanced communications technology available today. Wave provides more value for your money than any other phone system, while safeguarding your investment for the future. 

Wave: Feature for feature, no other phone system provides more value for the money

For small to midsized businesses and corporate branch offices, Vertical Wave is a feature-rich phone system delivering greater flexibility, value and lower cost of ownership. Wave provides intelligent call management, ACD, graphical interface, IP telephony, Web browser capability, and messaging. An intelligent, Windows-based interface provides complete call and message control from your PC desktop. Conference calls, forward, transfer or screen your calls with the click of a button. 

Wave delivers a superior feature set at a lower cost of ownership than a traditional phone systems. Wave includes a robust PBX, comprehensive messaging capabilities, professional auto attendants, and much more in a turnkey system.

Comprehensive Voice Mail System

With Wave, you don't need to pay extra for basic features such as voice mail. You get the most comprehensive and advanced voicemail system included as standard.

Automated Attendant

Wave provides professional, efficient call answering that enhances your company's image. Callers can dial an extension directly or use the dial-by-name directory.

Call Center: Powerful, Feature-Rich and Priced Right

Wave Call Center leverages Wave to enable businesses to implement powerful, affordable call centers to drive revenues and deliver superior customer service. Wave Center offers a sophisticated feature set, including IP telephony to enable Web-based call centers and support agents working remotely; Voice-over-IP toll bypass to reduce costs; intelligent call management, queuing, and agent training features; and comprehensive trend analysis reporting and real-time statistic monitoring. (Available soon)

Comprehensive Call Management

Wave users can screen or route calls or use "follow-me" call forwarding to ensure that they never miss an important call.

Intelligent Graphical User Interface

Wave enables PC users on the network to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

Graphical System Administration

Wave provides an easy-to-use, Windows-based system administrator interface, and makes maintaining the phone system as easy as administering your network.

Voice-over-IP Support

Based on the common SIP standard, the Wave IP gateway allows users to route calls over the Internet or a corporate intranet. This saves you money by avoiding long distance tolls and makes dialing branch offices as easy as calling an extension down the hall.

Open API

The Wave open API enables you to integrate your phone systems with any other software or hardware. Your information systems department will also be able to build custom applications that tightly integrate with your Wave system. (Available soon)